This tutorial demonstrates an alternative method to view message details in a WhatsApp group chat when the standard three-dot menu does not display the 'Info' option. Users learn…
This tutorial demonstrates an alternative method to view message details in a WhatsApp group chat when the standard three-dot menu does not display the 'Info' option. Users learn how to determine who has read or received their sent messages within a group setting.
By long-pressing the specific sent message, a context toolbar appears at the top of the WhatsApp interface. Selecting the circled 'i' (Info) icon instantly reveals the 'Message info' screen, displaying detailed 'Seen by' and 'Delivered to' lists alongside timestamps.
Section 1: Understanding WhatsApp Group Message Tracking
Understanding WhatsApp Group Message Tracking • Accessing Message Info via Long Press • Reviewing Delivery and Read Status
Lesson 1.1: Understanding WhatsApp Group Message Tracking
- In group chats, you can see both read receipts ('Seen by') and delivery confirmations ('Delivered to').
- Interface layouts may change, requiring direct action on the message bubble rather than overflow menus.
In a WhatsApp group chat, tracking message delivery and read status typically involves accessing the message options. While previous methods often used a three-dot menu to locate the 'Info' option, modern updates or interface states may omit the three dots or hide the Info option behind different context controls.
Practical work
- Reproduce the demonstrated step for: In group chats, you can see both read receipts ('Seen by') and delivery confirmations ('Delivered to'). and verify the result yourself.
Lesson 1.2: Accessing Message Info via Long Press
- Long press on the sent message bubble until it is highlighted.
- Locate the circled 'i' (Info) icon on the top action bar.
- Tap the Info icon once to open the 'Message info' window.
- Review the 'Seen by' and 'Delivered to' participant lists and timestamps.
To view receipt info when the three-dot menu does not show an Info button, press and hold (long press) your sent message. This highlights the message and activates the top contextual action bar. Look at the top bar for the circled 'i' icon, which represents 'Info'. Tap this icon once to open the full 'Message info' screen, which lists group members who have seen the message and those to whom it has only been delivered.
Practical work
- Run or reproduce this step, then verify the result: Long press message bubble
- Run or reproduce this step, then verify the result: Tap (i) Info icon on top bar
Lesson 1.3: Reviewing Delivery and Read Status
- 'Seen by' indicates members who opened and viewed the message.
- 'Delivered to' shows recipients whose devices received the message.
- Individual timestamps show when each member read or received the text.
The 'Message info' page categorizes group members into 'Seen by' (members who opened the chat and viewed the message) and 'Delivered to' (members whose devices received the message but have not opened it yet). It also shows the elapsed time or exact timestamp for each delivery and read event.
Practical work
- Reproduce the demonstrated step for: 'Seen by' indicates members who opened and viewed the message. and verify the result yourself.
